01223 446 920

Opening Hours
Monday - Friday 9am - 2pm
Closed Weekends & Bank Holidays

Medical Travel Insurance cover

all types of medical conditions

Important Information

OK To Travel policies do NOT cover cancellation due to the Foreign & Commonwealth Office (FCO) advice changing to ‘advising against all travel’ or ‘advising against all but essential travel’ for the area you are travelling to.

If you have booked your trip as package holiday through an ABTA registered travel agent, they have responsibility to re-schedule or refund the cost of your trip in this event. Please follow this link to see the full ABTA Coronavirus Q&As; www.abta.com/news/coronavirus-outbreak.

In the event that your trip is cancelled due to a change of FCO advice, we will offer you the option to transfer your policy to a new trip (taking or refunding any difference in premium) or the option of cancelling your travel insurance policy to receive a 50% refund.

If you catch Coronavirus or require medical treatment, then yes cover will be in place for emergency and necessary treatment. Customers should be aware that our policies are travel insurance policies and not private medical insurance meaning that there is no cover for any medical expenses incurred in private medical facilities if we have confirmed that medically capable public facilities are available.

 

Medical Cover whilst abroad in relation to Coronavirus  COVID-19

If you catch Coronavirus or require medical treatment, whilst abroad then  cover will be in place for emergency and necessary treatment. Customers should be aware that our policies are travel insurance policies and not private medical insurance meaning that there is no cover for any medical expenses incurred in private medical facilities if we have confirmed that medically capable public facilities are available.

Please contact our Assistance Team if you require medical treatment on +44 (0) 203 829 6684

Our policies will provide cover for repatriation (bringing you home) that is medically necessary. Our Assistance Team will liaise with your treating doctor(s) about your treatment plan and if required obtain a ‘fit to fly’ certificate. We also liaise with you and advise on, and put in place, suitable repatriation plans to get you home as soon as it is medically safe to do so in order to achieve your optimal recovery. Our team are unable to make arrangements to repatriate you where it is against local advice, where travel is restricted or where you would pose a risk to other passengers.